The Resource Coordinator will establish and maintain a volunteer program and volunteer management system to expand and enhance the ability of BGCBC to provide direct service to youth, and provide assistance to all Club sites, and to work on special agency projects. Reporting to the Vice President of Development. The Resource Coordinator will create, develop, and lead a volunteer program which supports the vision, mission, and goals of BGCBC by drawing upon the talents and abilities of each volunteer. The Resource Coordinator will perform the associated administrative tasks including, but not limited to filing, background/drug screening, reference checks, and related tasks and will also be responsible for developing and growing BGCBC Alumni Program, assisting with social media campaigns, website development, maintenance, content creation, and identifying and growing partnerships with local and national organizations.
Development of BGCBC’s volunteer management system
·Maintenance of e-Coordinator or alternate volunteer software
·Develops volunteer policies and procedures
·Designs volunteer recruitment, retention and recognition strategies including:
Background screening of all volunteers
Volunteer paperwork, including correspondence to volunteer database for events
Oversee volunteers at events
Handle volunteer requests for Clubs
·Coordinates at least one activity annually to recognize and encourage the volunteer efforts, to include service awards
·Implements volunteer tracking system to ensure data capture of all hours donated
·Keeps record of issues and accomplishments of volunteers for improving future utilization and further development of volunteers
Standardization of recruiting, assessing, and assigning volunteers
·Develops and implements recruitment plans, strategies, and marketing materials for both targeted and general recruitment.
·Interviews and screens volunteer applicants to the degree appropriate to the volunteer type.
·Selects and places volunteers according to project and organizational needs, suitability and skills of the volunteer.
·Actively seeks partnerships with local and national organizations, fosters same to creatively match BGCBC needs with skillset/interest of organization.
Develop and grow BGCBC Alumni Program
·Identify BGCBC and other BGC Alumni
·Engage BGC Alumni in social media, develop relationships to foster re-engagement and participation in BGCBC events, volunteerism, and support
Resource Development Department focus
·Assist in all donor stewardship and activation activities such as Thank-a-thons, Thank you Card Mailings, Donor Appreciation Social, On-line Appeals, Annual Report, and other donor impact reports.
Assist in BGCBC digital marketing activities, including social media, website, and digital communication
·Works with agency management and staff to plan and implement volunteer projects and activities to meet overall goals, program objectives, and resource needs.
·Orients Volunteer Liaisons at each Boys & Girls Club site, following up to ensure engagement
·Orients volunteers and prepares them to perform their duties in accordance with existing resources, policies, and procedures; provides assignment specific instructions and tools; coordinates ongoing education and training on a wide range of topics and issue areas.
Recruits’ trainers from BGCBC staff and outside experts.
·Monitors volunteer performance and compliance with roles, responsibilities and polices; evaluates performance; develops and institutes ways to recognize volunteers; consults with the Human Resources regarding volunteer compliance and corrective actions.
·Work with Unit Boards.
·Maintains volunteer records to ensure compliance with BGCBC and governmental requirements; tracks volunteer time devoted to projects and tasks, and results of volunteer activity; prepares regular reports and analyses based upon goals and objectives.
·Assists with grant and proposal writing and other fundraising activities to sustain and expand volunteer and alumni program activities.
·Performs other duties as required by VP of Resource Development.
·Four (4) degree from an accredited institution is preferred but not required. Or Certificate in human resources related area.
·One to two years’ experience in resource or volunteer management, recruitment, and training, preferably in a non-profit organization
·Two years of supervisory experience, either project development or human resource coordination.
·A current driver’s license and a safe driving record is required and must be maintained.
·Effective leadership and team building skills required
·Familiarity or experience with issues that impact youth
·Excellent interpersonal skills, including the ability to write and communicate effectively
·Ability to effectively complete multiple tasks, priorities, deadlines, and responsibilities
·Ability to work independently and cooperatively with staff, volunteers, and consumers in a culturally diverse environment.
·Proficiency in another language (other than English) is a definite plus
·Analytical thinking, goal and priority setting, problem solving, follow through skills
·Experience with database systems required knowledge of Microsoft Office desirable
·Some fundraising experience helpful
·Familiarity with state and federal employment laws as related to volunteers required.
·Reliable transportation needed to attend meetings and events.
ENVIRONMENTAL AND WORKING CONDITIONS:
The majority of work will be conducted in an office setting; however, major blocks of time will be away from the office and at the event venues. Various off-site meetings will occur at respective Boys & Girls Clubs or Volunteer offices.
PHYSICAL AND MENTAL REQUIREMENTS:
High energy level required. Development & Volunteer Coordinator must be comfortable performing multi-faceted projects in conjunction with day-to-day activities; must possess superior interpersonal abilities; and the ability to get along with diverse personalities at all times displaying tact, maturity, flexibility, and professionalism. Good reasoning abilities and sound judgment are also required. Successfully communicate through speaking, writing, and reading with comprehension. Manage multiple tasks with varying deadlines.
Position requirements include:
·Walking–during events and other activities, required to walk (for up to 4 hours) throughout as needed
·Talking – constantly required to express or exchange ideas by means of the spoken word
·Hearing – frequently required to work in a loud environment (primarily events)
·Sight – position requires close and distance visual acuity for computer work and monitoring volunteers
·Standing – occasionally required to stand for sustained periods of time (related to Club activities and Organizational events.)
·Sitting – occasionally required to sit for up to 2 hours
·Bending – occasionally required to bend (pick items up from floor, assist in set-up and break down of events)
·Typing – occasionally required to type for extended periods of time (answering emails, writing reports, creating program documents, etc.)
·Lifting – occasionally required to lift/move items up to 25 pounds.
·Skills essential for successful communication include speaking and writing.
·Worker will be subject to both inside and outside environmental conditions.